Shipping policy
Welcome to Ibsacol! We are committed to delivering your purchases swiftly and securely. Here’s a comprehensive overview of our shipping policy to ensure you have all the information you need:
Global Shipping Availability
Shipping Destinations
- We proudly offer shipping services to a variety of locations around the globe. Whether you're shopping locally or internationally, we're here to get your items to you promptly. For a complete list of regions we ship to and any restrictions, please check our website or contact our customer service team.
Global Shipping Availability
- We proudly offer worldwide shipping, ensuring that our products can reach you no matter where you are.
Shipping Origin
- All orders are dispatched directly from our manufacturing facility in China, ensuring high-quality control and direct-to-customer delivery.
Flat Shipping Rate
- A standard shipping fee of $9.99 applies to all orders, providing a simple and transparent pricing structure.
Order Processing Time
- Your order will be processed within 1-2 business days after it has been placed. Once processed, it will be handed over to our logistics partners for shipment. Please note that this timeframe excludes weekends and public holidays.
Taxes and Duties
- Any taxes, import duties, or additional fees that may apply are the responsibility of the buyer. These costs will depend on the regulations of the destination country and are not included in the order total at checkout.
Shipping Delays and Notifications
- While we strive to ensure timely delivery, unforeseen events such as adverse weather conditions or force majeure may lead to shipping delays. In the event of a delay, we will notify you via email in advance, keeping you informed every step of the way.
Note: The estimated delivery timeframe is typically met, but factors such as flight schedules, customs processes, and weather may impact the actual delivery date. Orders that include pre-ordered or customized items may experience longer delivery times. For the most up-to-date information, please refer to your tracking details.
Tracking and Shipment Updates
- You will receive email notifications providing updates on the status of your shipment. Tracking information will also be provided so you can monitor the progress of your order in real-time. If you have any questions or need assistance, our customer service team is here to help—feel free to reach out to us at any time.